Indulgence meets comfort

Hygiene is a top priority at the Schick Restaurants

Your safety is very important to us and we are doing everything we can to ensure you have a happy and healthy stay!

With regard to the current challenges, we are following the official information and guidelines of the Austrian federal government.

Our top priority is the health of our guests and our employees.

We take the standards for hygiene and cleanliness very seriously and are investing a great deal of money to ensure the safety of our guests and the employees. The health and safety measures have been designed to cover a wide range of viruses and other pathogens and include every measure from hand washing hygiene and requirements for cleaning products to cleaning procedures for guest rooms and public areas.

The employees who are healthy, safe and well trained are vitally important for effective cleaning programs.

Schick Hotels & Restaurants Vienna Hygiene Promise
Schick Hotels & Restaurants Vienna Hygiene Promise

We keep our employees healthy and safe by doing the following:

  • Maintaining a minimum distance of 1 meter between employees
  • Each day before starting to work we take the temperature of the staff.
  • Holding regular training courses on proper hygiene
  • Washing hands regularly with warm water and soap for at least 30 seconds
  • Cleaning and disinfecting surfaces regularly
  • Regularly airing out the restaurant, elevators and public areas
  • If employees are showing any signs of illness, they are asked to stay at home.

Restaurant/Breakfast Area/Lunch buffet

  • All guests have to registrate. We keep the data safe and destroy the lists after 4 weeks.
  • A minimum distance of 1 meter is guaranteed in our restaurant area and in the courtyard garden
  • Guests are led to their tables by our employees, observing the minimum distance
  • The staff at the restaurant wears a mouth-nose protection.
  • A max. of 6 people (plus minor children) per table is allowed in the restaurant.
  • All guests have to wear a mouth-nose protection in the public areas of the hotel.
  • Self-service buffet is allowed, but we kindly ask our guests to desinfect their hands (a desinfectant station is availablie at the restaurant and at the buffet) and to wear mouth-nose protection at the breakfast buffet and at the lunch buffet. At the table and in the restaurant you can of course stay without the mouth-nose protection.

Table Settings

  • Salt, pepper and various sauces are provided upon request
  • The table surface, the chair backs and armrests are cleaned after each visit and the tablecloths are completely changed

Employees

  • Regular training and cleaning logs play an important role in maintaining good hygiene
  • All staff members wear a mouth-nose protection.
Hygiene pass for laundry service “Flott Wäscherei GmbH
Hygiene pass for laundry service “Flott Wäscherei GmbH

Cleaning products and logs

  • Public Areas 
    We have increased the frequency of cleaning and disinfection of public areas as well, with special attention being paid to the entrance, elevators and buttons, door handles and public toilets. You will find disinfection dispensers throughout the entire public area.
  • Back of House 
    In the areas where employees work “behind the scenes”, we have increased the frequency of cleaning and focus on areas that are frequently touched, such as the entrances, changing rooms, laundry rooms and staff offices.
  • Our long-term cleanliness partner, Flott laundry services, has been awarded a hygiene pass. Viruses do not stand a chance in the chemothermal washing process. For you, this means: guaranteed clean table clothes and napkins.

 

Training, Education and Seminars:

  • The participants as well as the trainers don't have to wear a mouth nose protection while they are seating on their places in the room. (§ 10 Abs. 9 der COVID-19-LV)
  • Training, education and seminars are permitted up to a maximum of 50 people indoor without reserved seats. With reserved seats indoor events are permitted up to a max. of 1.500 people.
  • The minimum distance of 1 meter between the participants is guaranteed.

Behavior for You as Our Guest

  • Please maintain a distance of at least 1 meter from other people outside of your own group of visitors
  • Please reserve a table in advance if possible
  • Please make cashless payments if possible. Preferably pay your bill by card
  • Please follow the instructions given by our employees
  • All guests have to wear a mouth-nose protection in the public areas of the hotel.
  • Avoid shaking hands and giving hugs
  • Wash your hands several times a day with soap and water for at least 30 seconds
  • Avoid touching your face with unclean hands
  • Sneeze or cough into your elbow or in a handkerchief
  • Please stay at home if you are showing any signs of illness
  • If you begin showing signs of illness in the hotel, please stay in your room and call the reception

More information regarding Holidays in Austria in autumn/winter 2020 are provided by the Östrreich Werbung (Autrian Tourism) The informationen is going to be updated currently.

Schick Restaurants
Das Schick
Stefanie
Wiener Wirtschaft
Schick Hotels
Erzherzog Rainer
Capricorno
Am Parkring
Stefanie
City Central