Data protection declaration - Austria

The protection of your personal data is very important for us. We keep your personal data in confidence and exclusively based on the legal regulations (DSGVO, TKG 2003). With this information about the privacy protection we inform you about the most important aspects of the data processing according to our website.

If you get in contact with us using a form on this website, your provided data (name, e-mail, telephone number) will be saved for six months, to handle your requirement correctly. This data will not be provided to third parties.

If you book a room via this website, the data (name, e-mail, address, telephone numer, total number of travellers and personal wishes) will be saved to complete the reservation to your satisfaction. The provider of our booking system, Stayntouch, 4720 Montgomery Lane, 11th Floor, Bethesda, MD 20814, United States, declares to keep the data in confidence based on its data protection regulations.

If you book a room via hotel reservation portals (third party providers), we get this data which the portal is transmitting to us based on its data protection regulations. The provided data is transmitted trusted via a so called Channel Manager, Siteminder Europe & UK, 1 Lyric Square, 8th floor, London, W6 0NB.

If you buy a voucher via this website, this is done through an online-provider, INCERT eTourismus GmbH & Co KG, Leonfeldnerstraße 328, Stiege 1, Tür 1, 4040 Linz, Österreich. Ongus declares to keep the data in confidence based on its data protection regulations.

If you make a table reservation via this website, this is done through an online-platform, www.molzait.com (molzait GmbH, Columbusplatz 7-8, Top 4-4, Stiege 4, 1100 Wien). It declares to keep the data in confidence based on its data protection regulations.

We take the opportunity to contact guests at the day of their departure to get reviews of the stay. Therefore we use the review tool CA Customer Alliance GmbH, Ullsteinstr. 118, Turm B, 12109 Berlin. Each review can be published anonymously. CA Customer Alliance GmbH declares to keep the data in confidence based on its data protection regulations.
In addition, there is the possibility to fill out a paper questionnaire. All provided data (name, room number, arrival date) is optional – this data will not be saved and will be disposed professionally.

As soon as you send us any inquiries or bookings, your data and your wishes will be safed in our hotel software, Stayntouch, 4720 Montgomery Lane, 11th Floor, Bethesda, MD 20814, United States, to handle your requirement correctly for now and for the future. If you don’t agree, we delete any data regarding your wishes. Stayntouch declares to keep the data in confidence based on its data protection regulations.

The process to transfer credit card details for guarantee or prepayment of your booking is done via a payment solution provider, Adyen, Rokin 49 Amsterdam,1012 KK, The Netherlands. Adyen declares to keep the data in confidence based on its data protection regulations.